Student Information

Refund Policy

The Workplace Safety Centre Refund Policy applies for all pre-paid training courses.

Cancellation up to 2 days before a booked course

A full refund of payments made will be given for any cancellations made up two days before the date of the booked course.

Cancellation within 2 days of a booked course

An administration fee of $50 will be charged for cancellations made within 2 days of the booked course.

Cancellation on the day of training or non-attendance for a booked course

For cancellations on the day of the training course or for non-attendance for the booked course, no refund will be given, except in exceptional circumstances.

Workplace Safety Centre cancels a course

All fees paid will be refunded in full if the Workplace Safety Centre P/L cancels your booked course and is unable to provide you with a suitable alternate course date.

Course Transfers

No charge is made to transfer or alter the booked date of your course if the transfer is made prior to the day of training. Transfers on the day of training will incur a $50 administration fee.


USI - Unique Student Identifier number

All students doing nationally recognised training need to have a Unique Student Identifier (USI)

A USI is a reference number made up of numbers and letters. It creates a secure online record of your nationally recognised training that you can access anytime and anywhere, and it’s yours for life.

Creating a USI is free. Click here to create your USI

Click here to find out more information about the Unique Student Identifier

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